77j8 Privacy Policy — How We Handle Your Data

Introduction

77j8 ("we", "us", "our") operates the online casino and sports betting platform accessible at 77j8.org. In providing this service to players across Bangladesh, we necessarily collect and process certain personal information. This Privacy Policy describes our practices with respect to that information: what we collect, the purposes for which it is used, the parties with whom it may be shared, the security measures we apply, and the rights you have in relation to your personal data.

This policy applies to all users of the 77j8 platform, including registered account holders, visitors browsing without an account, and individuals who contact our support team. By using 77j8, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your information as described herein. If you do not agree with this policy, please discontinue use of the platform.

1. Information We Collect

77j8 collects personal information in several ways: directly from you when you register or interact with the platform, automatically through your use of the platform, and from third-party payment processors in connection with financial transactions. The categories of information we collect include the following:

In all cases, 77j8 collects only the minimum personal information necessary to provide the service. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless required for a specific regulatory compliance purpose.

2. How We Use Your Information

Personal data collected by 77j8 is used strictly for the purposes set out below. We do not use your data for any purpose that is incompatible with the purpose for which it was collected without your prior consent.

• Account management: to create, maintain, and manage your 77j8 player account, including processing your registration, verifying your identity, and maintaining your account history and preferences.
• Payment processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain a complete and auditable record of all financial transactions on your account.
• Security and fraud prevention: to monitor platform activity for suspicious patterns, investigate potential fraud or abuse, and protect all users and the integrity of the platform from bad-faith actors.
• Regulatory compliance: to fulfil our obligations under applicable anti-money-laundering, know-your-customer, and responsible gaming regulations, including age verification, transaction monitoring, and reporting obligations where legally required.
• Customer support: to respond to your queries, resolve disputes, and provide assistance with your account and transactions. Support communications may be logged for quality assurance and training purposes.
• Platform improvement: to analyse aggregated, anonymised usage patterns in order to improve the platform's performance, game selection, payment processing speed, and overall user experience for Bangladesh players.

3. Legal Basis for Processing

77j8 processes your personal data on the following legal grounds, depending on the specific processing activity:

• Contractual necessity: processing your registration details, account data, and payment transaction information is necessary to perform the contract between you and 77j8 (i.e., to provide you with betting and casino services).
• Legal obligation: identity verification, transaction monitoring, age verification, and certain record-keeping activities are required by applicable law and we are legally obligated to carry them out regardless of consent.
• Legitimate interests: fraud detection, platform security monitoring, and anonymised analytics are processed on the basis of our legitimate interest in maintaining a safe, fair, and functional platform for all users.
• Consent: where we process data for purposes not covered by the grounds above (for example, optional personalisation features), we will request your explicit consent at the point of collection and provide a clear mechanism to withdraw that consent at any time.

4. Sharing Your Information

77j8 does not sell or rent your personal information. We may share your data in the following limited circumstances:

• Payment processors: we share the minimum necessary payment data (transaction reference, amount, and your mobile banking number) with bKash, Nagad, Rocket, and Upay solely to process your deposits and withdrawals. These processors operate under their own privacy policies and are contractually bound to handle your data securely.
• Game providers: aggregate, non-personally-identifying game performance data may be shared with our licensed game providers (Pragmatic Play, Evolution Gaming, Spribe, and others) for the purpose of resolving game disputes or auditing RNG outcomes.
• Legal and regulatory authorities: where 77j8 is required by law, court order, or regulatory directive to disclose user information, we will comply with such requirements. To the extent permitted by law, we will notify you of any such disclosure.
• Fraud prevention partners: anonymised or aggregated fraud signals may be shared with industry fraud prevention networks to protect the platform and its users from known bad actors. No personally identifiable information is shared in this context.

In all cases of data sharing with third parties, 77j8 applies contractual safeguards requiring those third parties to handle your data securely, to use it only for the specified purpose, and to delete it when that purpose is complete. 77j8 remains responsible for ensuring that third-party data processors handling your information maintain adequate standards of data protection.

5. Payment Data and Mobile Banking

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or another supported Bangladesh mobile banking service, the transaction is processed directly through that provider's payment infrastructure. 77j8 receives confirmation of the transaction (reference number, amount, timestamp, and the mobile number associated with the payment account) but does not receive or store your mobile banking PIN, OTP codes, or full account credentials.

Your mobile banking number is stored by 77j8 as part of your account record and is used to route withdrawals back to your verified payment account. This number is treated as personally identifiable information and is subject to all the security and confidentiality protections described in this policy. It is not shared with any party other than your payment provider and, where legally required, regulatory authorities.

6. Cookies and Tracking Technologies

77j8 uses cookies and similar browser-based tracking technologies to maintain your session, remember your preferences, and understand how users navigate the platform. We use only the following categories of cookies:

• Essential cookies: these are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and handle security token validation. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: we use anonymised, aggregated analytics to understand which pages and features are most used, how long sessions last, and where users encounter difficulty. This data contains no personally identifiable information and is used solely to improve the platform.
• Functionality cookies: these remember your account preferences such as your chosen language, display settings, and responsible gaming limits so that you do not need to re-enter them each time you visit the platform.

77j8 does not use third-party advertising or retargeting cookies. We do not allow advertising networks to place cookies on our platform. Most mobile browsers allow you to control cookie settings through the browser's privacy or settings menu. Disabling essential cookies will affect your ability to use the platform.

7. Data Retention

77j8 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or for as long as we are required to retain it by applicable law. In practice, this means the following retention periods apply: account registration data and identity verification documents are retained for the lifetime of the account and for a period of 5 years following account closure; financial transaction records are retained for 7 years from the date of the transaction to satisfy statutory accounting and anti-money-laundering record-keeping requirements; game session logs are retained for 3 years; support and dispute correspondence is retained for 3 years from the date of resolution.

Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be attributed to you. Where anonymisation rather than deletion is applied, the resulting data is treated as non-personal and may be retained indefinitely for aggregate statistical analysis.

8. Your Rights

As a user of 77j8, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 77j8 support via the live chat facility on the platform. We will respond to all rights requests within a reasonable timeframe and in any event within 30 days of receipt.

• Right of access: you may request a copy of all personal data that 77j8 holds about you. We will provide this in a structured, commonly used, and machine-readable format.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will act on rectification requests promptly.
• Right to erasure: you may request that we delete your personal data. This right is subject to legal retention requirements — where we are legally obligated to retain certain records (for example, financial transaction records), we cannot delete them before the mandatory retention period has expired.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed or a dispute is being investigated.
• Right to object: where 77j8 processes your data on the basis of legitimate interests, you have the right to object to that processing. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Please note that exercising some of these rights — particularly erasure — may affect your ability to continue using the 77j8 platform, as certain data is necessary for us to provide the service and comply with our legal obligations. We will explain any such impact before acting on your request.

9. Security Measures

77j8 takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your information from unauthorised access, loss, destruction, or disclosure. These measures include: 256-bit SSL/TLS encryption for all data transmitted between your device and the 77j8 platform; encryption at rest for all databases containing personal data; access controls limiting internal access to personal data to authorised personnel only, on a need-to-know basis; regular security audits and penetration testing; and automated fraud detection and anomaly monitoring systems.

While we apply industry-standard security practices, no online platform can guarantee absolute security. In the event of a data security incident that poses a material risk to affected users, 77j8 will notify affected users as promptly as practicable and take all reasonable steps to contain the incident and prevent recurrence.

10. Children's Privacy

The 77j8 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been submitted by a person under 21 — whether through misrepresentation or error — we will delete that data promptly and close the associated account. If you believe that a person under 21 has registered on 77j8, please contact our support team immediately so that we can investigate and act.

11. Changes to This Policy

77j8 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. When a material change is made, we will update the "Last updated" date at the top of this page and, where the change significantly affects your rights, provide notice through the platform or via your registered mobile number.

Your continued use of 77j8 following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed of how 77j8 protects your personal data.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 77j8 holds about you, please contact our support team via the live chat feature available on the platform. We are available 24/7 and aim to respond to all privacy-related queries within 2 business days.

For written correspondence, you may reach 77j8 by email at the address published in the footer of this website. Please include your registered mobile number and a clear description of your query. All privacy-related requests are handled with strict confidentiality by our data protection team.